Course details

Course Title:

City and Guilds Award Introduction to the Hospitality Industry Level 1

Course Number:

SKX33138

Venue:

Better Together Cafe

Learning Area:

Level:

Start Date:

10 September 2025

End Date:

03 December 2025

Session Time(s):

09:30 - 14:30

Total Hours:

60

Class Size:

Between 8 and 14 learners

Who is this course for

This course is for anyone who is thinking of a career in catering or customer services.

What are the entry requirements

You need to be interested in working in a catering or retail setting.
You will need to have some knowledge or experience of working in a kitchen or customer service environment.

What will I be learning

This course is based in our Better Together cafe in the Council House. Learners on this course will work in the cafe. Prepare and serve food and drink  to customers, cleaning, etc

On this course you will learn about
Food safety and legal requirements for the catering industry
Preparing and serving a range of hot and cold food and drinks
Customer service skills


At the end of the course we can help you to write a CV, application form, look for job vacancies.
You may be able to achieve the City and Guilds entry level award in Introduction to the Hospitality Industry.

 

How will I be assessed and supported

To achieve this qualification you will collect a folder of evidence demonstrating your competence in catering.

At the beginning of the course you will be given an individual learning plan and each week you will be asked to fill in things that you have learnt after each session has finished. In addition, your tutor will be giving you weekly verbal and written feedback on your progress.

What do I need to bring?

You will need to bring a pen and folder.

You will need to wear shoes which cover the tops of your feet. All other equipment will be provided.

Any additional costs?

There are no addtional cost to this course.

What can this course lead to

Working in hospitality and catering.

Level 1 courses in hospitality and catering.

If you are interested in another course, please ask your tutor or for more information, contact us
Phone  01332 956565
Email  DALSenquiries@derby.gov.uk
Relay UK  18001 01332 956565

Better Together Cafe

Address:
Better Together Cafe, Derby City Council Hse Corporation St, Arboretum, Derby, DE1 2FS

Enrol Now

Online

You can enrol onto this course now using our online secure website:
Enrol Now

In person

You can pop into any of our centres to enrol:

Village Learning Centre - Browning Street, Derby, DE23 8DN

Opening Times: Mon - Fri 9 – 4.30pm and Weds/Thurs evenings until 8.30pm.

Derby Multicultural Centre – Dairyhouse Road, Derby, DE23 8HN

Opening times: Mon - Fri 9 – 5pm and Mon/Tues evenings until 8.30pm.

Allen Park Centre - Allen Park Centre, Allen Street, Allenton, Derby, DE24 9DE

Opening times: Mon to Fri 9am to 4pm

Kedleston Road Training Centre - 184 Kedleston Road, Derby, DE22 1GT

Opening times: Mon - Fri 9 – 4pm and Mon evening until 8.30pm.

By telephone

Enquiries: 01332 956565

By Email

DALSenquiries@derby.gov.uk

You can also see more information on:

Note: Please bring evidence of eligibility for fee reduction to the first class.