Learning support

We are committed to making reasonable adjustments to ensure all learners have equal access to our services. Working within the resources available, we strive to provide the support each individual needs to succeed. Our service is supported by equality advisors and we fully adhere to Derby City Council’s equality and diversity policy. We employ a dedicated Learning Support team and ensure that our staff uphold inclusive practices and do not discriminate.

Support could include:

• an individual support plan
• a hearing loop (classroom delivery)
• special computer equipment (classroom delivery)
• large print (online and classroom delivery)
• a communicator if you are deaf (classroom delivery)
• exam adjustments (formal assessment required)
• a note taker or reader.

If you would like to discuss your support needs with our support team, please DALSenquiries@derby.gov.uk or telephone 01332 956565. Text Relay users can use 18001 01332 956565.

Help with course fees and other costs

If you are looking to start a skills qualification course with us but you may struggle to pay the fees, you can apply to the Hardship Support Fund for help with some of the costs. This fund can help with financial support towards:

• exam costs
• course fees
• help with travel costs
• special equipment
• course books (up to 2)
• a contribution towards childcare costs (if eligible)

To find out more about how you apply to the Hardship Support Fund, please speak to a member of our team in the centre or call 01332 956565.